Shipping policy
At Trend Loft, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below for details on delivery times, costs, and procedures.
1. Order Processing Time
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Orders are processed within [2] business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Rates & Delivery Time
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We offer standard and express shipping options. Shipping charges will be calculated at checkout based on the delivery location.
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Estimated delivery time depends on your location:
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Local (Pakistan): [3] business days
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International: [6,7] business days (varies by country)
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Delivery times are estimates and may vary due to external factors beyond our control.
3. Tracking Your Order
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Once your order is shipped, you will receive a tracking number via email/SMS to monitor your shipment status.
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If you do not receive tracking information, please contact us at trendloftofficial@gmail.com.
4. Shipping Restrictions
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We currently do not ship to P.O. Boxes or military addresses.
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Some locations may experience delivery delays due to customs clearance or other logistical issues.
5. Lost or Delayed Shipments
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If your package is delayed beyond the estimated delivery time, please check the tracking details or contact the shipping carrier.
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For lost or missing packages, contact us at trendloftofficial@gmail.com, and we will assist in resolving the issue.
6. Damaged or Incorrect Orders
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If you receive a damaged or incorrect product, notify us within [2] days of delivery. Please provide photos and order details to request a replacement or refund.
7. International Shipping
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Customers are responsible for any customs duties or import taxes applicable in their country.
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Delivery times for international orders may vary depending on customs processing.
8. Contact Information
For any shipping-related queries, please reach out to us:
📧 Email: trendloftofficial@gmail.com
📍 Address: D-Type Colony, Faisalabad, Pakistan
📞 Phone: +92 3096736065